Cookie Policy
Last updated: January 1, 2024
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our mobile application. Found It Golf™ uses cookies and similar technologies to enhance your experience with our patent-pending golf equipment tracking services, improve security, and analyze usage patterns.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website and mobile app to function properly. They enable core functionality such as:
- User authentication and login
- Security and fraud prevention
- Session management
- Load balancing
- Remember your privacy preferences
Legal Basis: These cookies are essential for providing our services and are processed based on our legitimate interest in operating our website and app.
2.2 Functional Cookies
These cookies remember your choices and preferences to provide enhanced features:
- Language preferences
- Equipment display settings
- Notification preferences
- Theme and display preferences
- Recently viewed equipment
Retention: These cookies typically expire after 12 months.
2.3 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and app:
- Page views and user journeys
- Feature usage statistics
- Performance monitoring
- Error tracking and debugging
- A/B testing for service improvements
Data Processing: Analytics data is anonymized and aggregated. We use services like Google Analytics with IP anonymization enabled.
2.4 Security Cookies
These cookies help us detect suspicious activity and protect against security threats:
- Fraud detection
- Bot detection
- Rate limiting
- Security event logging
3. Third-Party Cookies
We may use carefully selected third-party services that place cookies on your device:
3.1 Google Analytics
- Purpose: Website and app usage analytics
- Data: Anonymized usage statistics
- Retention: 26 months
- Opt-out: Google Analytics Opt-out
3.2 Cloud Services
- Purpose: Service hosting and delivery
- Providers: Trusted cloud infrastructure providers
- Data: Technical data for service operation
4. Mobile App Data
Our mobile app may use similar tracking technologies:
- App Analytics: Anonymous usage statistics
- Crash Reports: Technical data for bug fixing
- Push Notifications: Device tokens for equipment recovery alerts
- Local Storage: App preferences and cached data
5. Managing Cookies
5.1 Browser Settings
You can control cookies through your browser settings:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Receive notifications when cookies are set
5.2 Browser-Specific Instructions
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions
5.3 Mobile Device Settings
- iOS: Settings > Privacy & Security > Tracking
- Android: Settings > Google > Ads > Opt out of Ads Personalization
6. Cookie Consent
When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
- Change your preferences at any time
7. Impact of Disabling Cookies
Disabling cookies may affect your experience:
- Essential cookies: Website may not function properly
- Functional cookies: Loss of personalized features
- Analytics cookies: No impact on functionality
8. Data Retention
Cookie data is retained for different periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for specified periods (typically 12-26 months)
- Local storage: Until you clear your browser data or uninstall our app
9. International Transfers
Some cookie data may be transferred internationally. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequacy decisions
- Data processing agreements
10. Updates to This Policy
We may update this Cookie Policy to reflect changes in:
- Our cookie usage practices
- Legal requirements
- Technology developments
- Third-party service changes
11. Your Rights
You have the right to:
- Know what cookies we use and why
- Withdraw consent at any time
- Access cookie data we have about you
- Request deletion of cookie data
- Lodge a complaint with data protection authorities
12. Contact Us
For questions about our cookie policy or to manage your preferences:
- Email: privacy@founditgolf.com
- Cookie Preferences: [Link to cookie preference center]
- Data Protection Officer: dpo@founditgolf.com
- Phone: [Phone Number]
- Address: [Company Address]