Privacy Policy

Last updated: January 1, 2024

1. Introduction

Found It Golf™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our patent-pending golf equipment tracking services, including our website and mobile application.

2. Information We Collect

2.1 Personal Information

We collect minimal personal information necessary to provide our services:

• Contact Information: Name, email address, phone number
• Account Information: Username, password (encrypted)
• Equipment Information: Equipment descriptions, QR code IDs

2.2 Location Information

With your consent, we collect location data when:

• You scan a QR code to report found equipment
• You register equipment location
• GPS coordinates are used for equipment recovery purposes only

2.3 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App interactions, scan history, feature usage
• Log Data: IP address, browser type, access times, pages viewed

2.4 Communications

Messages sent through our anonymous communication system for equipment recovery.

3. How We Use Your Information

We use your information solely for:

• Service Provision: Equipment registration, tracking, and recovery
• Communication: Notifications about found equipment
• Support: Customer service and technical assistance
• Security: Fraud prevention and system security
• Improvement: Service enhancement and bug fixes
• Legal Compliance: Meeting legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

4.1 Equipment Recovery

Anonymous communication between equipment owners and finders (no personal information shared directly).

4.2 Service Providers

Trusted third-party service providers who assist with:

• Cloud hosting and data storage
• Push notifications
• Analytics (anonymized data only)
• Customer support tools

4.3 Legal Requirements

When required by law, legal process, or to protect our rights and safety.

4.4 Business Transfers

In connection with mergers, acquisitions, or asset sales (with notice to users).

5. Data Retention

We retain your information only as long as necessary:

• Account Data: Until account deletion or 3 years of inactivity
• Equipment Data: Until equipment is unregistered
• Communication Data: 30 days after equipment recovery
• Log Data: 12 months for security purposes

6. Data Security

We implement industry-standard security measures:

• Encryption in transit and at rest
• Secure authentication systems
• Regular security audits
• Access controls and monitoring
• Employee training on data protection

7. Your Privacy Rights

7.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and data
• Export your data
• Opt-out of non-essential communications

7.2 Location Data

You can control location sharing through:

• Device settings
• App permissions
• Account preferences

7.3 Marketing Communications

You can unsubscribe from marketing emails at any time using the unsubscribe link or contacting us directly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

• Email notifications
• In-app notifications
• Website notices

12. Contact Us

For privacy-related questions or to exercise your rights, contact us:

• Email: privacy@founditgolf.com
• Data Protection Officer: dpo@founditgolf.com
• Phone: [Phone Number]
• Address: [Company Address]

13. Regional Privacy Rights

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). See our CCPA disclosure for details.

13.2 European Residents (GDPR)

European residents have rights under the General Data Protection Regulation (GDPR). See our GDPR compliance page for details.